Southend-on-Sea compared with similar councils
These are the councils most like Southend-on-Sea on the things that drive demand for services, such as deprivation and population, from the Department for Education's statistical neighbours: Bournemouth, Christchurch and Poole, Leeds, Milton Keynes, Bury, Portsmouth, Bexley, North Tyneside and Bedford.
- Residents
- 185,214 (mid-2025)
- Band D council tax
- £2,265 a year in 2026-27, including police, fire and parish charges
Where Southend-on-Sea sits
6
measures in the bottom quarter
5
measures below the middle
10
measures in the top half
Southend-on-Sea compares worst with similar councils on:
- complaints to the Ombudsman per 100,000 residents (9th of 9; 1st is lowest)
- non-emergency repairs done within target time (7th of 7; 1st is highest)
- upheld complaints per 100,000 residents (7th of 9; 1st is lowest)
It compares best on:
- council tax collected in the year it was due (1st of 9; 1st is highest)
- website accessibility score (1st of 9; 1st is highest)
- ombudsman remedies delivered on time (1st of 7; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 47.0% | 47.0% | Below the middle 5th of 9 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 7.6 | 6.2 | Bottom quarter 7th of 9 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 78.3 | 39.7 | Bottom quarter 9th of 9 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 14.3% | 17.3% | Bottom quarter 7th of 9 | |
| Ombudsman remedies delivered on time 2025-26 | 100.0% | 84.2% | Top half 1st of 7 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 69.8% | 70.6% | Below the middle 5th of 7 | |
| Tenants satisfied their home is well maintained 2024-25 | 75.1% | 67.1% | Top half 3rd of 7 | |
| Tenants satisfied their home is safe 2024-25 | 77.3% | 73.5% | Top half 3rd of 7 | |
| Tenants who say the council listens and acts 2024-25 | 63.0% | 58.6% | Top half 3rd of 7 | |
| Non-emergency repairs done within target time 2024-25 | 66.8% | 84.7% | Bottom quarter 7th of 7 | |
| Council homes failing the Decent Homes Standard 2024-25 | 0.4% | 2.9% | Top half 2nd of 7 | |
| Stage 1 housing complaints answered in time 2024-25 | 69.5% | 94.0% | Below the middle 5th of 7 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 96.9% | 95.3% | Top half 1st of 9 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 12 | 13.8 | Top half 3rd of 9 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 5.9 | 24.3 | Bottom quarter 7th of 9 | |
| Household waste reused, recycled or composted 2023-24 | 41.8% | 41.8% | Below the middle 5th of 9 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 5.3 | 2.9 | Below the middle 6th of 9 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 26.4% | 22.4% | Bottom quarter 7th of 9 | |
| Prevention cases ending with a home secured January to March 2026 | 63.0% | 58.0% | Top half 4th of 9 | |
| Relief cases ending with a home secured January to March 2026 | 30.0% | 26.1% | Top half 4th of 9 |
Website
An automated test of the council website's accessibility.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 99.1% | 90.1% | Top half 1st of 9 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Southend-on-Sea | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £349 | £337 | 2nd of 9 | |
| Adult social care | £444 | £444 | 5th of 9 | |
| Public health | £62 | £62 | 5th of 9 | |
| Housing (general fund) | £53 | £53 | 5th of 9 | |
| Environmental and regulatory | £159 | £114 | 1st of 9 | |
| Highways and transport | £30 | £27 | 3rd of 9 | |
| Culture and leisure | £68 | £44 | 3rd of 9 | |
| Planning and development | £14 | £14 | 6th of 9 | |
| Central services | £62 | £50 | 2nd of 9 | |
| All services excluding schools | £1,242 | £1,124 | 2nd of 9 |
Children's services inspection
Ofsted rated Southend-on-Sea’s children's services good at its last full inspection, in October 2024.
- Outstanding
- 3 of the 9 similar councils
- Good
- 4 of the 9 similar councils, including Southend-on-Sea
- Requires improvement
- 2 of the 9 similar councils
- Inadequate
- 0 of the 9 similar councils
Over time
Southend-on-Sea against the median of similar councils.
EHC plans issued within 20 weeks
By calendar year.
- Southend-on-Sea: 47.0%
- Median (similar councils): 47.0%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Southend-on-Sea: 7.6
- Median (similar councils): 6.2
Household waste recycling rate
Reused, recycled or composted.
- Southend-on-Sea: 41.8%
- Median (similar councils): 41.8%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Southend-on-Sea: 12
- Median (similar councils): 13.8
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Southend-on-Sea. Councils in the group you are comparing with are darker. The dashed line is the group's median.