Southend-on-Sea compared with councils in East of England
Compared with the 6 councils in East of England.
- Residents
- 185,214 (mid-2025)
- Band D council tax
- £2,265 a year in 2026-27, including police, fire and parish charges
Where Southend-on-Sea sits
5
measures in the bottom quarter
4
measures below the middle
12
measures in the top half
Southend-on-Sea compares worst with councils in East of England on:
- complaints to the Ombudsman per 100,000 residents (6th of 6; 1st is lowest)
- upheld complaints per 100,000 residents (5th of 6; 1st is lowest)
- upheld cases the council had already put right (5th of 6; 1st is highest)
It compares best on:
- website accessibility score (1st of 6; 1st is highest)
- ombudsman remedies delivered on time (1st of 4; 1st is highest)
- tenants satisfied their home is well maintained (1st of 4; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 47.0% | 51.6% | Below the middle 4th of 6 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 7.6 | 5 | Bottom quarter 5th of 6 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 78.3 | 39.8 | Bottom quarter 6th of 6 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 14.3% | 21.8% | Bottom quarter 5th of 6 | |
| Ombudsman remedies delivered on time 2025-26 | 100.0% | 93.8% | Top half 1st of 4 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 69.8% | 69.5% | Top half 2nd of 4 | |
| Tenants satisfied their home is well maintained 2024-25 | 75.1% | 71.9% | Top half 1st of 4 | |
| Tenants satisfied their home is safe 2024-25 | 77.3% | 73.7% | Top half 1st of 4 | |
| Tenants who say the council listens and acts 2024-25 | 63.0% | 58.2% | Top half 1st of 4 | |
| Non-emergency repairs done within target time 2024-25 | 66.8% | 75.0% | Below the middle 3rd of 4 | |
| Council homes failing the Decent Homes Standard 2024-25 | 0.4% | 3.2% | Top half 1st of 4 | |
| Stage 1 housing complaints answered in time 2024-25 | 69.5% | 75.8% | Below the middle 3rd of 4 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 96.9% | 96.8% | Top half 3rd of 6 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 12 | 14.3 | Top half 3rd of 6 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 5.9 | 54.1 | Bottom quarter 5th of 6 | |
| Household waste reused, recycled or composted 2023-24 | 41.8% | 38.8% | Top half 2nd of 6 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 5.3 | 7.3 | Top half 3rd of 6 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 26.4% | 24.4% | Below the middle 4th of 6 | |
| Prevention cases ending with a home secured January to March 2026 | 63.0% | 56.5% | Top half 3rd of 6 | |
| Relief cases ending with a home secured January to March 2026 | 30.0% | 34.7% | Bottom quarter 5th of 6 |
Website
An automated test of the council website's accessibility.
| Measure | Southend-on-Sea | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 99.1% | 89.8% | Top half 1st of 6 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Southend-on-Sea | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £349 | £337 | 1st of 6 | |
| Adult social care | £444 | £430 | 3rd of 6 | |
| Public health | £62 | £63 | 4th of 6 | |
| Housing (general fund) | £53 | £54 | 4th of 6 | |
| Environmental and regulatory | £159 | £93 | 1st of 6 | |
| Highways and transport | £30 | £40 | 5th of 6 | |
| Culture and leisure | £68 | £33 | 1st of 6 | |
| Planning and development | £14 | £16 | 4th of 6 | |
| Central services | £62 | £41 | 2nd of 6 | |
| All services excluding schools | £1,242 | £1,176 | 1st of 6 |
Children's services inspection
Ofsted rated Southend-on-Sea’s children's services good at its last full inspection, in October 2024.
- Outstanding
- 1 of the 6 councils in East of England
- Good
- 3 of the 6 councils in East of England, including Southend-on-Sea
- Requires improvement
- 1 of the 6 councils in East of England
- Inadequate
- 1 of the 6 councils in East of England
Over time
Southend-on-Sea against the median of councils in East of England.
EHC plans issued within 20 weeks
By calendar year.
- Southend-on-Sea: 47.0%
- Median (councils in East of England): 51.6%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Southend-on-Sea: 7.6
- Median (councils in East of England): 5
Household waste recycling rate
Reused, recycled or composted.
- Southend-on-Sea: 41.8%
- Median (councils in East of England): 38.8%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Southend-on-Sea: 12
- Median (councils in East of England): 14.3
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Southend-on-Sea. Councils in the group you are comparing with are darker. The dashed line is the group's median.