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All councils
London borough, London

Hackney compared with similar councils

These are the councils most like Hackney on the things that drive demand for services, such as deprivation and population, from the Department for Education's statistical neighbours: Southwark, Islington, Haringey, Lambeth, Tower Hamlets, Lewisham, Camden, Manchester, Waltham Forest and Westminster.

Residents
266,241 (mid-2025)
Band D council tax
£2,060 a year in 2026-27, including police, fire and parish charges

Where Hackney sits

6

measures in the bottom quarter

8

measures below the middle

7

measures in the top half

Hackney compares worst with similar councils on:

  • enforcement actions per 100 fly-tipping incidents (11th of 11; 1st is highest)
  • fly-tipping incidents per 1,000 residents (10th of 11; 1st is lowest)
  • households in temporary accommodation per 1,000 households (10th of 11; 1st is lowest)

It compares best on:

  • non-emergency repairs done within target time (1st of 11; 1st is highest)
  • upheld cases the council had already put right (3rd of 11; 1st is highest)
  • council tax collected in the year it was due (3rd of 11; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Hackney compared with similar councils
Measure Hackney Median Position Across England
New EHC plans issued within 20 weeks 2025 32.8% 73.0% Bottom quarter 9th of 11

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Hackney compared with similar councils
Measure Hackney Median Position Across England
Upheld complaints per 100,000 residents 2025-26 11.6 12.5 Top half 4th of 11
Complaints to the Ombudsman per 100,000 residents 2025-26 95.8 95.8 Below the middle 6th of 11
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 22.6% 15.2% Top half 3rd of 11
Ombudsman remedies delivered on time 2025-26 65.0% 70.8% Bottom quarter 9th of 11

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Hackney compared with similar councils
Measure Hackney Median Position Across England
Tenants satisfied with the overall service 2024-25 57.4% 60.1% Below the middle 8th of 11
Tenants satisfied their home is well maintained 2024-25 57.3% 61.5% Below the middle 8th of 11
Tenants satisfied their home is safe 2024-25 62.6% 67.7% Below the middle 8th of 11
Tenants who say the council listens and acts 2024-25 52.7% 53.4% Below the middle 7th of 11
Non-emergency repairs done within target time 2024-25 88.6% 78.8% Top half 1st of 11
Council homes failing the Decent Homes Standard 2024-25 9.6% 11.5% Top half 5th of 11
Stage 1 housing complaints answered in time 2024-25 67.4% 68.7% Below the middle 6th of 10

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Hackney compared with similar councils
Measure Hackney Median Position Across England
Council tax collected in the year it was due 2025-26 93.3% 93.0% Top half 3rd of 11

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Hackney compared with similar councils
Measure Hackney Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 116.6 63.5 Bottom quarter 10th of 11
Enforcement actions per 100 fly-tipping incidents 2024-25 8.2 39.8 Bottom quarter 11th of 11
Household waste reused, recycled or composted 2023-24 25.9% 29.1% Bottom quarter 9th of 11

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Hackney compared with similar councils
Measure Hackney Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 32.8 22 Bottom quarter 10th of 11
Families in temporary accommodation for 2 years or more January to March 2026 61.9% 67.6% Top half 5th of 11
Prevention cases ending with a home secured January to March 2026 56.0% 52.5% Top half 5th of 11
Relief cases ending with a home secured January to March 2026 23.5% 29.1% Below the middle 8th of 11

Website

An automated test of the council website's accessibility.

Website: Hackney compared with similar councils
Measure Hackney Median Position Across England
Website accessibility score October 2026 88.3% 91.6% Below the middle 8th of 11

What the council spends

Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.

Spending per resident: Hackney compared with similar councils
Service Hackney Median Rank, highest first Across England
Children's social care £353 £353 6th of 11
Adult social care £552 £536 4th of 11
Public health £167 £134 2nd of 11
Housing (general fund) £205 £185 4th of 11
Environmental and regulatory £148 £148 6th of 11
Highways and transport −£47 −£47 6th of 11
Culture and leisure £51 £48 5th of 11
Planning and development £36 £44 9th of 11
Central services £69 £91 8th of 11
All services excluding schools £1,534 £1,463 5th of 11

Children's services inspection

Ofsted rated Hackney’s children's services good at its last full inspection, in July 2024.

Outstanding
6 of the 11 similar councils
Good
5 of the 11 similar councils, including Hackney
Requires improvement
0 of the 11 similar councils
Inadequate
0 of the 11 similar councils

Over time

Hackney against the median of similar councils.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Hackney: 32.8%
  • Median (similar councils): 73.0%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 5 10 15 20 22-23 23-24 24-25 25-26
  • Hackney: 11.6
  • Median (similar councils): 12.5

Household waste recycling rate

Reused, recycled or composted.

0% 10% 20% 30% 40% 14-15 17-18 20-21 23-24
  • Hackney: 25.9%
  • Median (similar councils): 29.1%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 50 100 150 200 15-16 18-19 21-22 24-25
  • Hackney: 116.6
  • Median (similar councils): 63.5
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Hackney. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together