Hackney compared with London boroughs
Compared with the 32 London boroughs.
- Residents
- 266,241 (mid-2025)
- Band D council tax
- £2,060 a year in 2026-27, including police, fire and parish charges
Where Hackney sits
6
measures in the bottom quarter
10
measures below the middle
5
measures in the top half
Hackney compares worst with London boroughs on:
- fly-tipping incidents per 1,000 residents (30th of 32; 1st is lowest)
- households in temporary accommodation per 1,000 households (30th of 32; 1st is lowest)
- household waste reused, recycled or composted (28th of 32; 1st is highest)
It compares best on:
- non-emergency repairs done within target time (6th of 28; 1st is highest)
- upheld cases the council had already put right (7th of 32; 1st is highest)
- prevention cases ending with a home secured (10th of 32; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Hackney | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 32.8% | 70.5% | Bottom quarter 25th of 32 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Hackney | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 11.6 | 9.4 | Below the middle 21st of 32 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 95.8 | 78.5 | Bottom quarter 26th of 32 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 22.6% | 15.2% | Top half 7th of 32 | |
| Ombudsman remedies delivered on time 2025-26 | 65.0% | 66.8% | Below the middle 16th of 30 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Hackney | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 57.4% | 60.9% | Below the middle 19th of 28 | |
| Tenants satisfied their home is well maintained 2024-25 | 57.3% | 62.1% | Below the middle 19th of 28 | |
| Tenants satisfied their home is safe 2024-25 | 62.6% | 68.4% | Below the middle 21st of 28 | |
| Tenants who say the council listens and acts 2024-25 | 52.7% | 52.2% | Top half 14th of 28 | |
| Non-emergency repairs done within target time 2024-25 | 88.6% | 83.0% | Top half 6th of 28 | |
| Council homes failing the Decent Homes Standard 2024-25 | 9.6% | 6.9% | Below the middle 18th of 28 | |
| Stage 1 housing complaints answered in time 2024-25 | 67.4% | 70.7% | Below the middle 17th of 27 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Hackney | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 93.3% | 93.7% | Below the middle 17th of 32 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Hackney | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 116.6 | 44.5 | Bottom quarter 30th of 32 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 8.2 | 37.6 | Bottom quarter 27th of 32 | |
| Household waste reused, recycled or composted 2023-24 | 25.9% | 32.0% | Bottom quarter 28th of 32 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Hackney | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 32.8 | 18.9 | Bottom quarter 30th of 32 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 61.9% | 62.2% | Top half 16th of 32 | |
| Prevention cases ending with a home secured January to March 2026 | 56.0% | 51.0% | Top half 10th of 32 | |
| Relief cases ending with a home secured January to March 2026 | 23.5% | 32.9% | Below the middle 24th of 32 |
Website
An automated test of the council website's accessibility.
| Measure | Hackney | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 88.3% | 90.7% | Below the middle 21st of 32 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Hackney | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £353 | £291 | 7th of 32 | |
| Adult social care | £552 | £438 | 4th of 32 | |
| Public health | £167 | £82 | 3rd of 32 | |
| Housing (general fund) | £205 | £146 | 7th of 32 | |
| Environmental and regulatory | £148 | £104 | 9th of 32 | |
| Highways and transport | −£47 | £2 | 23rd of 32 | |
| Culture and leisure | £51 | £39 | 6th of 32 | |
| Planning and development | £36 | £23 | 9th of 32 | |
| Central services | £69 | £67 | 16th of 32 | |
| All services excluding schools | £1,534 | £1,197 | 6th of 32 |
Children's services inspection
Ofsted rated Hackney’s children's services good at its last full inspection, in July 2024.
- Outstanding
- 17 of the 32 London boroughs
- Good
- 12 of the 32 London boroughs, including Hackney
- Requires improvement
- 1 of the 32 London boroughs
- Inadequate
- 2 of the 32 London boroughs
Over time
Hackney against the median of London boroughs.
EHC plans issued within 20 weeks
By calendar year.
- Hackney: 32.8%
- Median (London boroughs): 70.5%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Hackney: 11.6
- Median (London boroughs): 9.4
Household waste recycling rate
Reused, recycled or composted.
- Hackney: 25.9%
- Median (London boroughs): 32.0%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Hackney: 116.6
- Median (London boroughs): 44.5
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Hackney. Councils in the group you are comparing with are darker. The dashed line is the group's median.