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All councils
Metropolitan district, West Midlands

Walsall compared with all councils in England

Compared with the 130 councils in England.

Residents
295,722 (mid-2025)
Band D council tax
£2,627 a year in 2026-27, including police, fire and parish charges

Where Walsall sits

5

measures in the bottom quarter

3

measures below the middle

6

measures in the top half

Walsall compares worst with all councils in England on:

  • ombudsman remedies delivered on time (94th of 104; 1st is highest)
  • council tax collected in the year it was due (110th of 130; 1st is highest)
  • website accessibility score (110th of 130; 1st is highest)

It compares best on:

  • new EHC plans issued within 20 weeks (14th of 126; 1st is highest)
  • households in temporary accommodation per 1,000 households (22nd of 126; 1st is lowest)
  • relief cases ending with a home secured (27th of 127; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Walsall compared with all councils in England
Measure Walsall Median Position Across England
New EHC plans issued within 20 weeks 2025 96.3% 59.0% Top half 14th of 126

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Walsall compared with all councils in England
Measure Walsall Median Position Across England
Upheld complaints per 100,000 residents 2025-26 3.7 4.8 Top half 39th of 130
Complaints to the Ombudsman per 100,000 residents 2025-26 36.5 41.2 Top half 47th of 130
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 9.1% 15.2% Below the middle 80th of 115
Ombudsman remedies delivered on time 2025-26 50.0% 75.6% Bottom quarter 94th of 104

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Walsall compared with all councils in England
Measure Walsall Median Position Across England
Tenants satisfied with the overall service 2024-25 No figure 66.5% No council homes
Tenants satisfied their home is well maintained 2024-25 No figure 66.5% No council homes
Tenants satisfied their home is safe 2024-25 No figure 72.2% No council homes
Tenants who say the council listens and acts 2024-25 No figure 56.2% No council homes
Non-emergency repairs done within target time 2024-25 No figure 83.1% No council homes
Council homes failing the Decent Homes Standard 2024-25 No figure 4.1% No council homes
Stage 1 housing complaints answered in time 2024-25 No figure 73.6% No council homes

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Walsall compared with all councils in England
Measure Walsall Median Position Across England
Council tax collected in the year it was due 2025-26 92.4% 94.8% Bottom quarter 110th of 130

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Walsall compared with all councils in England
Measure Walsall Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 22.3 18.1 Below the middle 80th of 130
Enforcement actions per 100 fly-tipping incidents 2024-25 9.1 37.5 Bottom quarter 107th of 130
Household waste reused, recycled or composted 2023-24 32.3% 37.7% Below the middle 87th of 128

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Walsall compared with all councils in England
Measure Walsall Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 1 2.8 Top half 22nd of 126
Families in temporary accommodation for 2 years or more January to March 2026 6.5% 13.6% Top half 50th of 123
Prevention cases ending with a home secured January to March 2026 42.9% 51.7% Bottom quarter 101st of 127
Relief cases ending with a home secured January to March 2026 45.3% 34.9% Top half 27th of 127

Website

An automated test of the council website's accessibility.

Website: Walsall compared with all councils in England
Measure Walsall Median Position Across England
Website accessibility score October 2026 81.2% 92.5% Bottom quarter 110th of 130

What the council spends

Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.

Spending per resident: Walsall compared with all councils in England
Service Walsall Median Rank, highest first Across England
Children's social care £390 £322 23rd of 127
Adult social care £500 £472 39th of 127
Public health £81 £80 61st of 127
Housing (general fund) £39 £46 77th of 127
Environmental and regulatory £100 £104 72nd of 127
Highways and transport £51 £33 34th of 127
Culture and leisure £53 £42 41st of 127
Planning and development £46 £24 17th of 127
Central services £77 £57 21st of 127
All services excluding schools £1,338 £1,222 31st of 127

Children's services inspection

Ofsted rated Walsall’s children's services outstanding at its last full inspection, in May 2025.

Outstanding
39 of the 130 councils in England, including Walsall
Good
56 of the 130 councils in England
Requires improvement
24 of the 130 councils in England
Inadequate
11 of the 130 councils in England

Over time

Walsall against the median of all councils in England.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Walsall: 96.3%
  • Median (all councils in England): 59.0%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2 4 6 8 22-23 23-24 24-25 25-26
  • Walsall: 3.7
  • Median (all councils in England): 4.8

Household waste recycling rate

Reused, recycled or composted.

0% 20% 40% 60% 80% 14-15 17-18 20-21 23-24
  • Walsall: 32.3%
  • Median (all councils in England): 37.7%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 10 20 30 40 15-16 18-19 21-22 24-25
  • Walsall: 22.3
  • Median (all councils in England): 18.1
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Walsall. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together