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All councils
Unitary authority, West Midlands

Telford and Wrekin compared with similar councils

These are the councils most like Telford and Wrekin on the things that drive demand for services, such as deprivation and population, from the Department for Education's statistical neighbours: Wakefield, Rotherham, Dudley, Barnsley, Tameside, Doncaster, Darlington, Gateshead, Plymouth and Stockton-on-Tees.

Residents
199,378 (mid-2025)
Band D council tax
£2,256 a year in 2026-27, including police, fire and parish charges

Where Telford and Wrekin sits

3

measures in the bottom quarter

0

measures below the middle

9

measures in the top half

Telford and Wrekin compares worst with similar councils on:

  • families in temporary accommodation for 2 years or more (10th of 10; 1st is lowest)
  • fly-tipping incidents per 1,000 residents (10th of 11; 1st is lowest)
  • prevention cases ending with a home secured (10th of 11; 1st is highest)

It compares best on:

  • council tax collected in the year it was due (1st of 11; 1st is highest)
  • new EHC plans issued within 20 weeks (2nd of 11; 1st is highest)
  • household waste reused, recycled or composted (2nd of 11; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Telford and Wrekin compared with similar councils
Measure Telford and Wrekin Median Position Across England
New EHC plans issued within 20 weeks 2025 97.3% 80.2% Top half 2nd of 11

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Telford and Wrekin compared with similar councils
Measure Telford and Wrekin Median Position Across England
Upheld complaints per 100,000 residents 2025-26 2 2 Top half 5th of 11
Complaints to the Ombudsman per 100,000 residents 2025-26 29.1 33.3 Top half 3rd of 11
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 No figure 15.4% No figure
Ombudsman remedies delivered on time 2025-26 No figure 96.5% No figure

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Telford and Wrekin compared with similar councils
Measure Telford and Wrekin Median Position Across England
Tenants satisfied with the overall service 2024-25 No figure 76.7% No council homes
Tenants satisfied their home is well maintained 2024-25 No figure 74.2% No council homes
Tenants satisfied their home is safe 2024-25 No figure 78.4% No council homes
Tenants who say the council listens and acts 2024-25 No figure 66.3% No council homes
Non-emergency repairs done within target time 2024-25 No figure 84.1% No council homes
Council homes failing the Decent Homes Standard 2024-25 No figure 3.2% No council homes
Stage 1 housing complaints answered in time 2024-25 No figure 79.0% No council homes

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Telford and Wrekin compared with similar councils
Measure Telford and Wrekin Median Position Across England
Council tax collected in the year it was due 2025-26 96.9% 94.9% Top half 1st of 11

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Telford and Wrekin compared with similar councils
Measure Telford and Wrekin Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 29.1 18.8 Bottom quarter 10th of 11
Enforcement actions per 100 fly-tipping incidents 2024-25 45.9 25.2 Top half 3rd of 11
Household waste reused, recycled or composted 2023-24 49.2% 44.9% Top half 2nd of 11

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Telford and Wrekin compared with similar councils
Measure Telford and Wrekin Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 0.8 1.4 Top half 4th of 11
Families in temporary accommodation for 2 years or more January to March 2026 8.8% 0.0% Bottom quarter 10th of 10
Prevention cases ending with a home secured January to March 2026 38.5% 52.8% Bottom quarter 10th of 11
Relief cases ending with a home secured January to March 2026 55.9% 45.7% Top half 3rd of 11

Website

An automated test of the council website's accessibility.

Website: Telford and Wrekin compared with similar councils
Measure Telford and Wrekin Median Position Across England
Website accessibility score October 2026 96.2% 93.2% Top half 4th of 11

What the council spends

Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.

Spending per resident: Telford and Wrekin compared with similar councils
Service Telford and Wrekin Median Rank, highest first Across England
Children's social care £319 £369 9th of 10
Adult social care £516 £475 3rd of 10
Public health £82 £94 9th of 10
Housing (general fund) £21 £27 8th of 10
Environmental and regulatory £111 £107 5th of 10
Highways and transport £34 £33 4th of 10
Culture and leisure £52 £59 8th of 10
Planning and development £25 £25 4th of 10
Central services £46 £61 9th of 10
All services excluding schools £1,226 £1,242 7th of 10

Children's services inspection

Ofsted rated Telford and Wrekin’s children's services outstanding at its last full inspection, in April 2024.

Outstanding
3 of the 11 similar councils, including Telford and Wrekin
Good
4 of the 11 similar councils
Requires improvement
3 of the 11 similar councils
Inadequate
1 of the 11 similar councils

Over time

Telford and Wrekin against the median of similar councils.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Telford and Wrekin: 97.3%
  • Median (similar councils): 80.2%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2 4 6 8 22-23 23-24 24-25 25-26
  • Telford and Wrekin: 2
  • Median (similar councils): 2

Household waste recycling rate

Reused, recycled or composted.

0% 20% 40% 60% 80% 14-15 17-18 20-21 23-24
  • Telford and Wrekin: 49.2%
  • Median (similar councils): 44.9%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 10 20 30 40 15-16 18-19 21-22 24-25
  • Telford and Wrekin: 29.1
  • Median (similar councils): 18.8
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Telford and Wrekin. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together