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All councils
London borough, London

Sutton compared with all councils in England

Compared with the 130 councils in England.

Residents
213,972 (mid-2025)
Band D council tax
£2,379 a year in 2026-27, including police, fire and parish charges

Where Sutton sits

5

measures in the bottom quarter

4

measures below the middle

12

measures in the top half

Sutton compares worst with all councils in England on:

  • upheld cases the council had already put right (104th of 115; 1st is highest)
  • families in temporary accommodation for 2 years or more (101st of 123; 1st is lowest)
  • households in temporary accommodation per 1,000 households (101st of 126; 1st is lowest)

It compares best on:

  • ombudsman remedies delivered on time (1st of 104; 1st is highest)
  • council tax collected in the year it was due (6th of 130; 1st is highest)
  • new EHC plans issued within 20 weeks (15th of 126; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Sutton compared with all councils in England
Measure Sutton Median Position Across England
New EHC plans issued within 20 weeks 2025 96.0% 59.0% Top half 15th of 126

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Sutton compared with all councils in England
Measure Sutton Median Position Across England
Upheld complaints per 100,000 residents 2025-26 3.7 4.8 Top half 39th of 130
Complaints to the Ombudsman per 100,000 residents 2025-26 47.7 41.2 Below the middle 80th of 130
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 0.0% 15.2% Bottom quarter 104th of 115
Ombudsman remedies delivered on time 2025-26 100.0% 75.6% Top half 1st of 104

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Sutton compared with all councils in England
Measure Sutton Median Position Across England
Tenants satisfied with the overall service 2024-25 69.9% 66.5% Top half 26th of 82
Tenants satisfied their home is well maintained 2024-25 66.5% 66.5% Below the middle 42nd of 82
Tenants satisfied their home is safe 2024-25 73.3% 72.2% Top half 38th of 82
Tenants who say the council listens and acts 2024-25 57.2% 56.2% Top half 37th of 82
Non-emergency repairs done within target time 2024-25 74.9% 83.1% Bottom quarter 66th of 83
Council homes failing the Decent Homes Standard 2024-25 1.2% 4.1% Top half 21st of 83
Stage 1 housing complaints answered in time 2024-25 90.8% 73.6% Top half 23rd of 82

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Sutton compared with all councils in England
Measure Sutton Median Position Across England
Council tax collected in the year it was due 2025-26 97.9% 94.8% Top half 6th of 130

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Sutton compared with all councils in England
Measure Sutton Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 18.1 18.1 Below the middle 66th of 130
Enforcement actions per 100 fly-tipping incidents 2024-25 11.9 37.5 Bottom quarter 99th of 130
Household waste reused, recycled or composted 2023-24 41.0% 37.7% Top half 52nd of 128

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Sutton compared with all councils in England
Measure Sutton Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 12.9 2.8 Bottom quarter 101st of 126
Families in temporary accommodation for 2 years or more January to March 2026 53.9% 13.6% Bottom quarter 101st of 123
Prevention cases ending with a home secured January to March 2026 45.5% 51.7% Below the middle 94th of 127
Relief cases ending with a home secured January to March 2026 38.7% 34.9% Top half 49th of 127

Website

An automated test of the council website's accessibility.

Website: Sutton compared with all councils in England
Measure Sutton Median Position Across England
Website accessibility score October 2026 93.3% 92.5% Top half 53rd of 130

What the council spends

Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.

Spending per resident: Sutton compared with all councils in England
Service Sutton Median Rank, highest first Across England
Children's social care £280 £322 85th of 127
Adult social care £437 £472 88th of 127
Public health £60 £80 92nd of 127
Housing (general fund) £99 £46 28th of 127
Environmental and regulatory £96 £104 76th of 127
Highways and transport £34 £33 60th of 127
Culture and leisure £26 £42 109th of 127
Planning and development £18 £24 84th of 127
Central services £48 £57 84th of 127
All services excluding schools £1,097 £1,222 92nd of 127

Children's services inspection

Ofsted rated Sutton’s children's services good at its last full inspection, in June 2025.

Outstanding
39 of the 130 councils in England
Good
56 of the 130 councils in England, including Sutton
Requires improvement
24 of the 130 councils in England
Inadequate
11 of the 130 councils in England

Over time

Sutton against the median of all councils in England.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Sutton: 96.0%
  • Median (all councils in England): 59.0%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2.5 5 7.5 10 22-23 23-24 24-25 25-26
  • Sutton: 3.7
  • Median (all councils in England): 4.8

Household waste recycling rate

Reused, recycled or composted.

0% 20% 40% 60% 80% 14-15 17-18 20-21 23-24
  • Sutton: 41.0%
  • Median (all councils in England): 37.7%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 10 20 30 40 15-16 18-19 21-22 24-25
  • Sutton: 18.1
  • Median (all councils in England): 18.1
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Sutton. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together