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All councils
Unitary authority, West Midlands

Shropshire compared with unitary authorities

Compared with the 62 unitary authorities.

Residents
333,162 (mid-2025)
Band D council tax
£2,528 a year in 2026-27, including police, fire and parish charges

Where Shropshire sits

3

measures in the bottom quarter

1

measures below the middle

17

measures in the top half

Shropshire compares worst with unitary authorities on:

  • website accessibility score (60th of 62; 1st is highest)
  • new EHC plans issued within 20 weeks (52nd of 58; 1st is highest)
  • relief cases ending with a home secured (52nd of 60; 1st is highest)

It compares best on:

  • tenants satisfied their home is safe (1st of 33; 1st is highest)
  • tenants satisfied with the overall service (2nd of 33; 1st is highest)
  • tenants satisfied their home is well maintained (2nd of 33; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Shropshire compared with unitary authorities
Measure Shropshire Median Position Across England
New EHC plans issued within 20 weeks 2025 11.9% 56.4% Bottom quarter 52nd of 58

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Shropshire compared with unitary authorities
Measure Shropshire Median Position Across England
Upheld complaints per 100,000 residents 2025-26 2.7 4.3 Top half 13th of 62
Complaints to the Ombudsman per 100,000 residents 2025-26 32.1 37.7 Top half 19th of 62
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 22.2% 14.9% Top half 14th of 52
Ombudsman remedies delivered on time 2025-26 71.4% 77.8% Below the middle 29th of 45

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Shropshire compared with unitary authorities
Measure Shropshire Median Position Across England
Tenants satisfied with the overall service 2024-25 84.5% 69.1% Top half 2nd of 33
Tenants satisfied their home is well maintained 2024-25 84.6% 68.9% Top half 2nd of 33
Tenants satisfied their home is safe 2024-25 89.0% 75.3% Top half 1st of 33
Tenants who say the council listens and acts 2024-25 74.4% 58.0% Top half 2nd of 33
Non-emergency repairs done within target time 2024-25 85.6% 82.6% Top half 12th of 34
Council homes failing the Decent Homes Standard 2024-25 0.3% 2.2% Top half 8th of 34
Stage 1 housing complaints answered in time 2024-25 94.2% 73.2% Top half 5th of 34

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Shropshire compared with unitary authorities
Measure Shropshire Median Position Across England
Council tax collected in the year it was due 2025-26 97.4% 95.8% Top half 9th of 62

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Shropshire compared with unitary authorities
Measure Shropshire Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 5.2 11.1 Top half 8th of 62
Enforcement actions per 100 fly-tipping incidents 2024-25 64.6 41.4 Top half 24th of 62
Household waste reused, recycled or composted 2023-24 54.0% 42.3% Top half 12th of 60

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Shropshire compared with unitary authorities
Measure Shropshire Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 1.7 1.9 Top half 26th of 58
Families in temporary accommodation for 2 years or more January to March 2026 5.1% 7.9% Top half 24th of 55
Prevention cases ending with a home secured January to March 2026 51.0% 50.5% Top half 30th of 60
Relief cases ending with a home secured January to March 2026 19.7% 37.7% Bottom quarter 52nd of 60

Website

An automated test of the council website's accessibility.

Website: Shropshire compared with unitary authorities
Measure Shropshire Median Position Across England
Website accessibility score October 2026 73.6% 93.4% Bottom quarter 60th of 62

What the council spends

Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.

Spending per resident: Shropshire compared with unitary authorities
Service Shropshire Median Rank, highest first Across England
Children's social care £290 £298 34th of 61
Adult social care £544 £480 9th of 61
Public health £49 £66 45th of 61
Housing (general fund) £23 £35 49th of 61
Environmental and regulatory £81 £111 53rd of 61
Highways and transport £49 £49 31st of 61
Culture and leisure £30 £37 46th of 61
Planning and development £6 £21 55th of 61
Central services £27 £51 56th of 61
All services excluding schools £1,108 £1,189 43rd of 61

Children's services inspection

Ofsted rated Shropshire’s children's services outstanding at its last full inspection, in June 2025.

Outstanding
15 of the 62 unitary authorities, including Shropshire
Good
26 of the 62 unitary authorities
Requires improvement
16 of the 62 unitary authorities
Inadequate
5 of the 62 unitary authorities

Over time

Shropshire against the median of unitary authorities.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Shropshire: 11.9%
  • Median (unitary authorities): 56.4%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2 4 6 8 22-23 23-24 24-25 25-26
  • Shropshire: 2.7
  • Median (unitary authorities): 4.3

Household waste recycling rate

Reused, recycled or composted.

0% 25% 50% 75% 100% 14-15 17-18 20-21 23-24
  • Shropshire: 54.0%
  • Median (unitary authorities): 42.3%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 5 10 15 20 15-16 18-19 21-22 24-25
  • Shropshire: 5.2
  • Median (unitary authorities): 11.1
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Shropshire. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together