Liverpool compared with councils in North West
Compared with the 23 councils in North West.
- Residents
- 507,915 (mid-2025)
- Band D council tax
- £2,674 a year in 2026-27, including police, fire and parish charges
Where Liverpool sits
6
measures in the bottom quarter
1
measures below the middle
5
measures in the top half
Liverpool compares worst with councils in North West on:
- council tax collected in the year it was due (23rd of 23; 1st is highest)
- fly-tipping incidents per 1,000 residents (23rd of 23; 1st is lowest)
- enforcement actions per 100 fly-tipping incidents (23rd of 23; 1st is highest)
It compares best on:
- new EHC plans issued within 20 weeks (2nd of 23; 1st is highest)
- website accessibility score (3rd of 23; 1st is highest)
- ombudsman remedies delivered on time (3rd of 18; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Liverpool | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 97.3% | 55.0% | Top half 2nd of 23 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Liverpool | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 3.7 | 3.7 | Top half 11th of 23 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 47.4 | 34.9 | Bottom quarter 20th of 23 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 26.3% | 16.7% | Top half 5th of 19 | |
| Ombudsman remedies delivered on time 2025-26 | 93.3% | 79.3% | Top half 3rd of 18 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Liverpool | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | No figure | 74.8% | No council homes | |
| Tenants satisfied their home is well maintained 2024-25 | No figure | 73.8% | No council homes | |
| Tenants satisfied their home is safe 2024-25 | No figure | 77.1% | No council homes | |
| Tenants who say the council listens and acts 2024-25 | No figure | 66.1% | No council homes | |
| Non-emergency repairs done within target time 2024-25 | No figure | 82.0% | No council homes | |
| Council homes failing the Decent Homes Standard 2024-25 | No figure | 0.0% | No council homes | |
| Stage 1 housing complaints answered in time 2024-25 | No figure | 98.7% | No council homes |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Liverpool | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 86.8% | 94.2% | Bottom quarter 23rd of 23 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Liverpool | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 40 | 13.4 | Bottom quarter 23rd of 23 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 0 | 66.9 | Bottom quarter 23rd of 23 | |
| Household waste reused, recycled or composted 2023-24 | 19.2% | 47.3% | Bottom quarter 23rd of 23 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Liverpool | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 8.4 | 1.7 | Bottom quarter 22nd of 23 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 4.1% | 1.4% | Below the middle 16th of 23 | |
| Prevention cases ending with a home secured January to March 2026 | No figure | 52.2% | No figure | |
| Relief cases ending with a home secured January to March 2026 | No figure | 33.3% | No figure |
Website
An automated test of the council website's accessibility.
| Measure | Liverpool | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 99.0% | 94.2% | Top half 3rd of 23 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Liverpool | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £385 | £351 | 8th of 22 | |
| Adult social care | £608 | £495 | 3rd of 22 | |
| Public health | £114 | £91 | 5th of 22 | |
| Housing (general fund) | £121 | £34 | 1st of 22 | |
| Environmental and regulatory | £90 | £69 | 8th of 22 | |
| Highways and transport | £20 | £32 | 18th of 22 | |
| Culture and leisure | £83 | £51 | 2nd of 22 | |
| Planning and development | £46 | £27 | 5th of 22 | |
| Central services | £40 | £56 | 16th of 22 | |
| All services excluding schools | £1,508 | £1,258 | 4th of 22 |
Children's services inspection
Ofsted rated Liverpool’s children's services inadequate at its last full inspection, in March 2023.
- Outstanding
- 1 of the 23 councils in North West
- Good
- 10 of the 23 councils in North West
- Requires improvement
- 7 of the 23 councils in North West
- Inadequate
- 5 of the 23 councils in North West, including Liverpool
Over time
Liverpool against the median of councils in North West.
EHC plans issued within 20 weeks
By calendar year.
- Liverpool: 97.3%
- Median (councils in North West): 55.0%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Liverpool: 3.7
- Median (councils in North West): 3.7
Household waste recycling rate
Reused, recycled or composted.
- Liverpool: 19.2%
- Median (councils in North West): 47.3%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Liverpool: 40
- Median (councils in North West): 13.4
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Liverpool. Councils in the group you are comparing with are darker. The dashed line is the group's median.