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All councils
Unitary authority, North East

Hartlepool compared with unitary authorities

Compared with the 62 unitary authorities.

Residents
99,656 (mid-2025)
Band D council tax
£2,560 a year in 2026-27, including police, fire and parish charges

Where Hartlepool sits

4

measures in the bottom quarter

0

measures below the middle

7

measures in the top half

Hartlepool compares worst with unitary authorities on:

  • household waste reused, recycled or composted (53rd of 60; 1st is highest)
  • fly-tipping incidents per 1,000 residents (53rd of 62; 1st is lowest)
  • new EHC plans issued within 20 weeks (48th of 58; 1st is highest)

It compares best on:

  • households in temporary accommodation per 1,000 households (2nd of 58; 1st is lowest)
  • upheld complaints per 100,000 residents (3rd of 62; 1st is lowest)
  • prevention cases ending with a home secured (5th of 60; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Hartlepool compared with unitary authorities
Measure Hartlepool Median Position Across England
New EHC plans issued within 20 weeks 2025 21.4% 56.4% Bottom quarter 48th of 58

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Hartlepool compared with unitary authorities
Measure Hartlepool Median Position Across England
Upheld complaints per 100,000 residents 2025-26 1 4.3 Top half 3rd of 62
Complaints to the Ombudsman per 100,000 residents 2025-26 28.1 37.7 Top half 11th of 62
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 No figure 14.9% No figure
Ombudsman remedies delivered on time 2025-26 No figure 77.8% No figure

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Hartlepool compared with unitary authorities
Measure Hartlepool Median Position Across England
Tenants satisfied with the overall service 2024-25 No figure 69.1% No council homes
Tenants satisfied their home is well maintained 2024-25 No figure 68.9% No council homes
Tenants satisfied their home is safe 2024-25 No figure 75.3% No council homes
Tenants who say the council listens and acts 2024-25 No figure 58.0% No council homes
Non-emergency repairs done within target time 2024-25 No figure 82.6% No council homes
Council homes failing the Decent Homes Standard 2024-25 No figure 2.2% No council homes
Stage 1 housing complaints answered in time 2024-25 No figure 73.2% No council homes

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Hartlepool compared with unitary authorities
Measure Hartlepool Median Position Across England
Council tax collected in the year it was due 2025-26 93.7% 95.8% Bottom quarter 47th of 62

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Hartlepool compared with unitary authorities
Measure Hartlepool Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 31.9 11.1 Bottom quarter 53rd of 62
Enforcement actions per 100 fly-tipping incidents 2024-25 108.8 41.4 Top half 11th of 62
Household waste reused, recycled or composted 2023-24 27.7% 42.3% Bottom quarter 53rd of 60

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Hartlepool compared with unitary authorities
Measure Hartlepool Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 0.4 1.9 Top half 2nd of 58
Families in temporary accommodation for 2 years or more January to March 2026 No figure 7.9% No figure
Prevention cases ending with a home secured January to March 2026 75.6% 50.5% Top half 5th of 60
Relief cases ending with a home secured January to March 2026 50.7% 37.7% Top half 11th of 60

Website

An automated test of the council website's accessibility.

Website: Hartlepool compared with unitary authorities
Measure Hartlepool Median Position Across England
Website accessibility score October 2026 98.8% 93.4% Top half 7th of 62

What the council spends

Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.

Spending per resident: Hartlepool compared with unitary authorities
Service Hartlepool Median Rank, highest first Across England
Children's social care £576 £298 2nd of 61
Adult social care £502 £480 19th of 61
Public health £121 £66 4th of 61
Housing (general fund) £28 £35 41st of 61
Environmental and regulatory £114 £111 26th of 61
Highways and transport £76 £49 10th of 61
Culture and leisure £75 £37 6th of 61
Planning and development £20 £21 33rd of 61
Central services £45 £51 42nd of 61
All services excluding schools £1,558 £1,189 4th of 61

Children's services inspection

Ofsted rated Hartlepool’s children's services outstanding at its last full inspection, in March 2024.

Outstanding
15 of the 62 unitary authorities, including Hartlepool
Good
26 of the 62 unitary authorities
Requires improvement
16 of the 62 unitary authorities
Inadequate
5 of the 62 unitary authorities

Over time

Hartlepool against the median of unitary authorities.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Hartlepool: 21.4%
  • Median (unitary authorities): 56.4%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2 4 6 8 22-23 23-24 24-25 25-26
  • Hartlepool: 1
  • Median (unitary authorities): 4.3

Household waste recycling rate

Reused, recycled or composted.

0% 20% 40% 60% 80% 14-15 17-18 20-21 23-24
  • Hartlepool: 27.7%
  • Median (unitary authorities): 42.3%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 10 20 30 40 15-16 18-19 21-22 24-25
  • Hartlepool: 31.9
  • Median (unitary authorities): 11.1
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Hartlepool. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together