Dudley compared with councils in West Midlands
Compared with the 11 councils in West Midlands.
- Residents
- 333,941 (mid-2025)
- Band D council tax
- £2,145 a year in 2026-27, including police, fire and parish charges
Where Dudley sits
4
measures in the bottom quarter
6
measures below the middle
11
measures in the top half
Dudley compares worst with councils in West Midlands on:
- prevention cases ending with a home secured (11th of 11; 1st is highest)
- upheld cases the council had already put right (9th of 10; 1st is highest)
- new EHC plans issued within 20 weeks (9th of 11; 1st is highest)
It compares best on:
- households in temporary accommodation per 1,000 households (1st of 11; 1st is lowest)
- families in temporary accommodation for 2 years or more (1st of 11; 1st is lowest)
- non-emergency repairs done within target time (1st of 7; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Dudley | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 25.1% | 37.6% | Bottom quarter 9th of 11 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Dudley | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 3.9 | 4 | Top half 5th of 11 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 45.2 | 36.5 | Bottom quarter 9th of 11 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 7.7% | 11.7% | Bottom quarter 9th of 10 | |
| Ombudsman remedies delivered on time 2025-26 | 81.8% | 79.2% | Top half 5th of 10 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Dudley | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 69.5% | 68.2% | Top half 3rd of 6 | |
| Tenants satisfied their home is well maintained 2024-25 | 68.7% | 68.8% | Below the middle 4th of 6 | |
| Tenants satisfied their home is safe 2024-25 | 75.8% | 75.4% | Top half 3rd of 6 | |
| Tenants who say the council listens and acts 2024-25 | 56.9% | 57.8% | Below the middle 4th of 6 | |
| Non-emergency repairs done within target time 2024-25 | 96.8% | 82.6% | Top half 1st of 7 | |
| Council homes failing the Decent Homes Standard 2024-25 | 3.8% | 1.8% | Below the middle 5th of 7 | |
| Stage 1 housing complaints answered in time 2024-25 | 74.7% | 74.7% | Below the middle 4th of 7 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Dudley | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 94.9% | 94.9% | Below the middle 6th of 11 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Dudley | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 9.9 | 19.7 | Top half 3rd of 11 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 16.3 | 45.9 | Below the middle 7th of 11 | |
| Household waste reused, recycled or composted 2023-24 | 37.5% | 37.2% | Top half 5th of 11 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Dudley | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 0.2 | 1.7 | Top half 1st of 11 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 0.0% | 6.5% | Top half 1st of 11 | |
| Prevention cases ending with a home secured January to March 2026 | 32.7% | 52.1% | Bottom quarter 11th of 11 | |
| Relief cases ending with a home secured January to March 2026 | 52.4% | 29.1% | Top half 3rd of 11 |
Website
An automated test of the council website's accessibility.
| Measure | Dudley | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 93.2% | 91.2% | Top half 4th of 11 |
Children's services inspection
Ofsted rated Dudley’s children's services requires improvement at its last full inspection, in October 2022.
- Outstanding
- 4 of the 11 councils in West Midlands
- Good
- 5 of the 11 councils in West Midlands
- Requires improvement
- 2 of the 11 councils in West Midlands, including Dudley
- Inadequate
- 0 of the 11 councils in West Midlands
Over time
Dudley against the median of councils in West Midlands.
EHC plans issued within 20 weeks
By calendar year.
- Dudley: 25.1%
- Median (councils in West Midlands): 37.6%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Dudley: 3.9
- Median (councils in West Midlands): 4
Household waste recycling rate
Reused, recycled or composted.
- Dudley: 37.5%
- Median (councils in West Midlands): 37.2%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Dudley: 9.9
- Median (councils in West Midlands): 19.7
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Dudley. Councils in the group you are comparing with are darker. The dashed line is the group's median.