Cumberland compared with unitary authorities
Compared with the 62 unitary authorities.
- Residents
- 282,343 (mid-2025)
- Band D council tax
- £2,511 a year in 2026-27, including police, fire and parish charges
Where Cumberland sits
2
measures in the bottom quarter
3
measures below the middle
9
measures in the top half
Cumberland compares worst with unitary authorities on:
- new EHC plans issued within 20 weeks (58th of 58; 1st is highest)
- upheld cases the council had already put right (47th of 52; 1st is highest)
It compares best on:
- complaints to the Ombudsman per 100,000 residents (10th of 62; 1st is lowest)
- households in temporary accommodation per 1,000 households (10th of 58; 1st is lowest)
- ombudsman remedies delivered on time (11th of 45; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Cumberland | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 6.7% | 56.4% | Bottom quarter 58th of 58 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Cumberland | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 4.3 | 4.3 | Top half 29th of 62 |
|
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 27.3 | 37.7 | Top half 10th of 62 |
|
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 0.0% | 14.9% | Bottom quarter 47th of 52 |
|
| Ombudsman remedies delivered on time 2025-26 | 91.7% | 77.8% | Top half 11th of 45 |
|
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Cumberland | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | No figure | 69.1% | No council homes | |
| Tenants satisfied their home is well maintained 2024-25 | No figure | 68.9% | No council homes | |
| Tenants satisfied their home is safe 2024-25 | No figure | 75.3% | No council homes | |
| Tenants who say the council listens and acts 2024-25 | No figure | 58.0% | No council homes | |
| Non-emergency repairs done within target time 2024-25 | No figure | 82.6% | No council homes | |
| Council homes failing the Decent Homes Standard 2024-25 | No figure | 2.2% | No council homes | |
| Stage 1 housing complaints answered in time 2024-25 | No figure | 73.2% | No council homes |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Cumberland | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 95.9% | 95.8% | Top half 31st of 62 |
|
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Cumberland | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 12 | 11.1 | Below the middle 34th of 62 |
|
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 84.2 | 41.4 | Top half 16th of 62 |
|
| Household waste reused, recycled or composted 2023-24 | 51.2% | 42.3% | Top half 17th of 60 |
|
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Cumberland | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 0.7 | 1.9 | Top half 10th of 58 |
|
| Families in temporary accommodation for 2 years or more January to March 2026 | 4.0% | 7.9% | Top half 21st of 55 |
|
| Prevention cases ending with a home secured January to March 2026 | 48.1% | 50.5% | Below the middle 38th of 60 |
|
| Relief cases ending with a home secured January to March 2026 | 35.8% | 37.7% | Below the middle 35th of 60 |
|
Website
An automated test of the council website's accessibility.
| Measure | Cumberland | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 94.2% | 93.4% | Top half 28th of 62 |
|
Children's services inspection
Ofsted rated Cumberland’s children's services good at its last full inspection, in October 2024.
- Outstanding
- 15 of the 62 unitary authorities
- Good
- 26 of the 62 unitary authorities, including Cumberland
- Requires improvement
- 16 of the 62 unitary authorities
- Inadequate
- 5 of the 62 unitary authorities
Over time
Cumberland against the median of unitary authorities.
EHC plans issued within 20 weeks
By calendar year.
- Cumberland: 6.7%
- Median (unitary authorities): 56.4%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Cumberland: 4.3
- Median (unitary authorities): 4.3
Household waste recycling rate
Reused, recycled or composted.
- Cumberland: 51.2%
- Median (unitary authorities): 42.3%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Cumberland: 12
- Median (unitary authorities): 11.1
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Cumberland. Councils in the group you are comparing with are darker. The dashed line is the group's median.